“We’re working to build your business, not just your project.”
August 9, 2011
Modern superintendents have to be business people, not just builders. Of course, we still have to finish every job on schedule, on budget, and at a very high level of quality. But today, that’s not enough.
To put more value on the bottom line, we need to minimize risk for our customers, smooth relationships on and off the jobsite, and prevent problems before they occur.
Low-Impact Construction When we talk about construction and the value of the projects we build, we naturally focus on the positive impact of our work in the community. As you can imagine, building a park or river walk, a new high school, fire station, college residence hall or a beautiful commercial building is extremely satisfying because so many people benefit from our work. But the truth is that during construction, virtually every project has a negative impact, too.
After all, construction is naturally disruptive. To business people working next door, it isn’t pretty. It isn’t convenient. And if your business is especially sensitive to issues like public safety, erosion and water quality, it can have a direct impact on your bottom line.
My job is to minimize that impact.
Jobsite Diplomacy You might be surprised to learn how often problems with neighboring businesses and others in the community can be defused with a little understanding, generosity and honest communication.
To me, construction is a people business, and a successful construction manager has to be a skilled ambassador. Whether I’m working with your new neighbors, municipal agencies, regulatory agencies or other stakeholders in your project, excellent communication and decisive action are the keys to building relationships that benefit everyone.
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John Raycraft
Superintendent
Employee Owner
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